Welcome to our website! Please read these terms and conditions carefully before using the service. This is a legal agreement between you, the "user" and ATL Pain Institute for all parts of the online booking service.

To use this website you must fully accept these terms of use (the "terms") without changes, and you agree to use this website according to these terms. These terms are the entire agreement between you and ATL Pain Institute. If you do not read or accept these terms, do not use this website.

Limitation of liability

No third parties or us give any guarantee that the information on this website will be error free. By using this website you understand that the information may contain errors and we do not accept liability for these errors, to the amount that is allowed by law.

All bookings for services on this website are made with ATL Pain Institute. Before making a booking, you need to check that you agree with the service provider's terms and conditions.

ATL Pain Institute, its Directors, employees, affiliates or other representatives will not be liable for any claims, emergencies, demands, causes of action, damages, losses or expenses including solicitor fees and costs in connection with the use of your personal information in accordance with this privacy policy and your consent.

ATL Pain Institute tries to make sure that the services listed are of reasonable standard, but the listing of services on this website is not a recommendation from ATL Pain Institute, or that the services will be suitable for the user. ATL Pain Institute will not be liable to you if the services are not suitable to you. Your use or any information on this website is totally your own risk, for which we will not be liable. It is your own responsibility to make sure that any products, services or information available through this website meet your specific needs.

Pre-Paid & Unused Service

We offer a discounted pre-pay option. Refunding of unused prepaid services can be provided within 30 days of purchase. At the end of your therapy program, we will audit your account to determine the refund amount. An administrative fee will be held from the refund to cover costs associated with the processing of the account. The prepaid service is non-refundable after 30 days of starting the service.

If you stop your pre-paid therapy program early, the pre-paid discount will be removed from the account.

Any pre-paid service at ATL Pain Institute can be used within 12 months of purchase.

No unlawful or prohibited use

By using this website you confirm to ATL Pain Institute that you will not use this website for any purpose that is against the law or not allowed by these terms.

Links to third party sites

This website may contain hyperlinks to websites operated by parties other than ATL Pain Institute. These hyperlinks are provided for your reference only. ATL Pain Institute does not control those websites and is not responsible for their contents. By having hyperlinks on this website to other websites does not mean we endorse the material on those websites or that we have any association with the website operators.

Booking conditions

The following conditions apply to bookings of services made by you through this website.

Making a reservation

When booking a third party's services on ATL Pain Institute you may be required to pay a reservation fee/deposit using either a credit or a debit card or other payment method. ATL Pain Institute uses a third party payment gateway to process this payment. Please note you will not been charged for your appointment - this is a credit card authorization only and you will pay when you arrive. If you fail to show up or reschedule/cancel within 24 hours of your appointment, your card will be charged a $20 inconvenience fee.

Responsibility of accuracy of information to service providers

Services and Treatments are carried out by trusted third parties who are the services providers. When making a reservation, it is your responsibility to tell the service providers directly about any physical or mental condition that you have and that may require special facilities.

Cancellation policy

Users may cancel bookings made online, subject to the cancellation being made prior to the cancellation period as defined by the service provider at the time of booking and any reservation fees/deposits are refunded to the card used at the time of booking.

A cancellation of an appointment after the cancellation period has expired will result in loss of the reservation fee/deposit. The amount lost depends on the total cost of your booking but will be no more than the amount initially charged. If the service provider unilaterally cancels the whole booking the reservation fee/deposit will be credited back to the card used at the time of booking. If the services provider only partially cancels a booking, your reservation/deposit fee will not change.

If an appointment has not been cancelled before the applicable cancellation period, the practice reserves the right to charge users the balance of the appointment cost (i.e. the payment due in the practice which equals the total cost of the appointment minus the reservation fee/deposit paid online).

If you fail to arrive by your agreed appointment time, you authorize the services provider to charge to your credit card or debit card or other payment method without further reference to you an amount lower or equal to your total booking value (less any deposit fee/reservation paid) or an amount that might be set out in the service provider's terms and conditions.

In the case of group bookings if any part of your group fail to arrive by the agreed appointment time, you authorize the service provider to charge to your credit card or debit card or other payment method an amount lower or equal to the booking value for the persons that have not arrived on time (less any deposit fee/reservation paid) or an amount that might be set out in the service provider's terms and conditions.

ATL Pain Institute does not accept responsibility for cancellations by the user or by the services provider regardless of the circumstances in which the cancellation is made. ATL Pain Institute shall not accept any liability for losses, additional expenses or any claim whatsoever due to changes in services, sickness, weather, strikes or any other cause. All such losses, additional expenses or claims will be borne by you unless otherwise agreed between you and the service provider.

When a reservation is confirmed

ATL Pain Institute does not accept responsibility for cancellations by the user or by the services provider. ATL Pain Institute does not accept any liability for losses, additional expenses or any claim because of changes in services, sickness, weather, strikes or any other cause. All losses, extra fees or claims will be your responsibility unless otherwise agreed between you and the service provider.

Stored payments terms & conditions

General

You agree and acknowledge that ATL Pain Institute may collect, use and disclose the Payment Methods (defined below) which you provide to ATL Pain Institute in accordance with these terms and conditions (Terms and Conditions).

ATL Pain InstituteStored Payment Method is the digital data repository used by ATL Pain Institute to store Stored Payment Methods (defined below).

Payment methods

Collection of details

ATL Pain Institute collects payment details (including, but not limited to, the details of any bank account, credit card, debit card or email address associated with any payment account) (Payment Methods) from you when you make a payment to ATL Pain Institute or request a refund using an ATL Pain Institute accepted payment option (including by phone, online, PayPal, under an SMS Pay arrangement or Direct Debit arrangement or such other payment option approved by ATL Pain Institute from time to time) (Payment Option).

You agree that any Payment Method you provide to ATL Pain Institute will be available to ATL Pain Institute to use in accordance with your authorization and clause 5 (Privacy) below.

Secure storage of payment methods

The relevant Payment Method (which is tokenized in the case of credit and debit card details) and the Payment Option (including any standing authority) used to make a payment to ATL Pain Institute are stored by ATL Pain Institute or its payment partners (Stored Payment Methods).

All Stored Payment Methods will be held securely by ATL Pain Institute or its payments partners and, if required, stored by ATL Pain Instituteor its payment partners in accordance with Payment Card Industry Data Security Standard (PCI DSS) information security standard requirements and otherwise as required by law.

Usage of stored payment methods

Stored Payment Methods can be used by ATL Pain Institute and you to make any payments to ATL Pain Institute for products and services offered by ATL Pain Institute using any Payment Option authorized by you. No payment will be processed without your authorization.

ATL Pain Institute will continue to use your Stored Payment Methods for payments authorized by you until you advise us of any change to those Stored Payment Methods or your payment arrangement with ATL Pain Institute is terminated in accordance with the relevant terms and conditions that apply.

If your payment method is a credit card or debit card, you authorize ATL Pain Institute to request payment from your nominated card account, using your current card and any replacement or substitute of that card from time to time. If your credit card or debit card has reached its expiry date, you should provide ATL Pain Institute with your new details at least three business days prior to the next payment.

ATL Pain Institute reserves the right to charge a payment processing fee for the use of a particular Payment Option. Bank transaction fees and Government taxes may also apply.

Any credit or refund made to you by ATL Pain Institute may be refunded using your Stored Payment Methods.

Your Stored Payment Methods, including details of your current Payment Options, may also be used in connection with any ATL Pain Institute products and services that we provide to you.

Disclosure of stored payment methods

Any Stored Payment Methods will not be disclosed to any third party, except in accordance with these Terms and Conditions.

Stored Payment Methods used to make a payment, credit or refund will be disclosed by ATL Pain Institute to relevant financial institutions and payment service providers for the purposes of: facilitating that payment, credit or refund; and complying with PCI DSS information security standard requirements.

Stored Payment Methods may be disclosed to people and organizations that help ATL Pain Institute with our business, such as payment service providers, professional advisors, IT support, and corporate and administrative services including mercantile agents (including debt collectors) and debt buyers. We only do this where it is necessary to disclose that information in order for those services to be provided to ATL Pain Institute.

Stored Payment Methods may also be disclosed by ATL Pain Institute to comply with any applicable provisions of any legislation, including without limitation, any privacy legislation.

Verification of payment methods

When requested by ATL Pain Institute, you agree to provide to ATL Pain Institute information, including but not limited to, certified identification documents, bank statements and other documents in order for ATL Pain Institute to:

Verify (or further verify) your identity.

Verify information in connection with a bank account used to make a payment.

Verify information in connection with a non-bank account Payment Option used to make a payment.

Verify where any payment to ATL Pain Institute originated. ATL Pain Institute may confirm directly with the financial institutions and payment service providers that supplied the Payment Option used by you to make a payment, that the Payment Method provided by you is valid and correct. Until ATL Pain Institute is satisfied that the verification information provided above is true, accurate and complete, ATL Pain Institute reserves the right to refuse any payments, and refund any payment at its discretion should it deem any payment to be (or likely to be) unauthorized or made by a person other than you.

ATL Pain Institute may refuse to accept a payment made using any Payment Option in its absolute discretion including, but not limited to, circumstances where the relevant Payment Option has been dishonored in connection with a previous payment.

Managing ATL Pain Institute stored payment methods

Changing or removing stored payment methods

You may change or remove any of your Stored Payment Methods at any time. If you wish to change or remove any of your Stored Payment Methods you must notify ATL Pain Institute by contacting our Customer Support team or such other method made available by ATL Pain Institute from time to time. Any future payments that are yet to be processed using your Stored Payment Method may be cancelled upon the removal of the Stored Payment Method.

No Liability in credit or debit card transactions

ATL Pain Institute makes all reasonable efforts to ensure that all credit card and debit card transactions are secure. HOWEVER, if unauthorized charges appear on your credit card or debit card statement for any card used on this website at any time during or after you make your reservation, conduct your transaction or disclose your card details on this website, ATL Pain Institute shall not be liable or responsible in any way in respect of any damage or loss of whatsoever nature suffered by you arising from or in any way connected with said use, transaction or disclosure, subject only to any statutory rights which you may have.

Copyright, notice and limited license

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Any persons breaching any of this provision will be prosecuted.

Automatic collection of information/cookies

ATL Pain Institute' website's server, or the servers of companies that are used to operate this site, may place a "cookie" on your computer in order to allow you to use the website and to personalize your experience. A "cookie" is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer's hard drive. Cookies allow us to recognize your computer while you are on our website and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the website.

Most web browser applications (such as Internet Explorer, Firefox & Google Chrome) have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain personalized functions of this website.

Modification of these terms and conditions

ATL Pain Institute reserves the right to change these Terms as well as the contents of this website for any reason and without notice, and without liability to you, any other user or any third party. This right shall not affect the Terms accepted by you upon making a legitimate reservation or purchase using this website. You should check these Terms for any changes each time you access the website. Where we make changes to the way we use either your private information or stored payment details we will let you know of these changes as soon as required by law.

Privacy

The information about the collection, use and disclosure of personal information (including Payment Methods) in this clause should be read in conjunction with ATL Pain Institute' Privacy Policy (Please click the following link to see ATL Pain Institute' Online Booking Privacy Notice) which contains more detailed information about how your personal information is processed.

You consent to ATL Pain Institute collecting and handling your personal information (including Payment Methods) in accordance with ATL Pain Institute' Privacy Policy or otherwise as authorized or required by law, or as consented to by you. Collection of this information is required to deliver the specific services, but use of these services is voluntary.

Details of your personal information, including Payment Methods (which are tokenized in the case of credit and debit cards), may also be used/disclosed by ATL Pain Institute in connection with the payment of any products and services that ATL Pain Institute makes available to you.

Reviews

You may receive an email after a completed appointment with a services provider asking you if you wish to leave a review. When you leave a review the information will be submitted to the services provider and ATL Pain Institute. This information will be stored securely in computer storage facilities. If you choose to do so you agree to that ATL Pain Institute or the services provider that the appointment was with can publish your review should they choose to do so. If ATL Pain Institute or the services provider choose to publish your review only your first name will be published with the review however the services provider or ATL Pain Institute will not be held responsible for any wording by you in the review that might reveal your identity.

Disclaimer

All use by you of ATL Pain Institute' services is at your own risk. You assume complete responsibility for and for all risk or loss resulting from your downloading and/or use of or referring to or relying on information, products, services or materials provided on this website. You agree that ATL Pain Institute and the providers of telecommunications and network services to ATL Pain Institute will not be liable for damages arising after your use or inability to use this website and you hereby waive all claims with respect thereto whether based on contract, tort or other grounds.

This website is available to all users "as is". ATL Pain Institute makes no representations, warranties or undertakings that this website, or the server that makes it available, will be free from defects, including, but not limited to viruses or other harmful elements. ATL Pain Institute accepts no liability for any infection by computer virus, tampering, unauthorized access, intervention, alteration or use, fraud, theft, technical failure, error, omission, interruption, deletion, defect, delay, or any event or occurrence beyond its control, which corrupts or affects the administration, security, fairness and the integrity or proper conduct of any aspect of this website.

To the greatest extent permitted by applicable law, all representations, warranties and conditions, whether express or implied, statutory or otherwise are hereby excluded, including without limitation representations, warranties or undertakings about any of the services, information and/or materials on this website, including without limitation, their accuracy, their completeness or the merchantability, quality or fitness for a particular purpose.

General terms and conditions

These Terms and your use of this website are governed by the laws of the United States of America. You hereby consent to the exclusive jurisdiction of the United States' courts in all disputes arising out of or relating to the use of this website each time you access the website. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions including without limitation this paragraph.

Any questions, please contact ATL Pain Institute, Dr. Matthew DiDuro, 4535 Winters Chapel Road, Suite B, Doraville 30360, or call (770) 285-7246.